I had an opportunity to go on Small
Business Advice radio with Caz Taylor and Ruben Garcia, District Director of
the Small Business Administration. We talked about the business trends we’ve
seen this past year and what we felt businesses could expect in 2011. It was
interesting that there are some correlations between the BBB and the SBA that
are leading us to the same conclusions.
These conversations always remind me of the
importance of trust in the relationship between the buyer and the seller. The
breakdown of trust in major industry in the past few years has certainly
brought an unprecedented level of visibility to the work of the BBB. I feel
very fortunate to have the opportunity to serve our community with a mission to
connect consumers to trustworthy businesses, and shine a blinding spotlight on
those bad apples who care more about taking your money than taking care of you.
When spending your money this holiday season, be ever vigilant.
You are welcome to listen to the entire interview online.