Opinions below are provided by Sheryl Bilbrey, President & CEO of the San Diego BBB. Sheryl’s blog will be updated weekly and will contain her thoughts on the latest issues affecting our community.

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Have you Googled yourself today?

Posted Monday, October 25, 2010
by Sheryl Bilbrey

Have you Googled yourself today? Have you Googled your company? What are others saying about you on the web? What does the BBB say about you?

 

It is a new world, and I’m not just talking about the economy. Marketing used to be all about what you say about your business to consumers. More and more, it is about how to engage people to talk about you. We used to call it word of mouth, now we use this fancy terminology “social networking.” Let’s face it, the technology is new, the strategy is the same. The more people that talk about you, the more awareness your company has, the more business you are likely to receive. So, let’s get them talking. OK, replace talking with texting or typing or blogging or whatever the heck it is I’m doing right now. You found me, you are reading this, so you know how it works. Let’s just take a minute and make it work for you.

 

At our recent membership marketing breakfast, the President of Best Rank, Inc. gave us some excellent tips on how to improve our search engine optimization or, simply put, how to help people find you and get them talking about you. One easy idea: Google Maps. If you haven’t claimed your company on Google Maps and ensured the information is accurate, do it now. It is a VERY popular way for people to find companies via search engines or applications. Think of it like the phone book or yellow pages. They are giving you a free listing so users can find you, all you have to do is click in and verify.

 

Does this sound intimidating? Well, you’re not alone there, either. Remember how we used to set the clock on the VCR for our parents? Well, now the IT director in a significant percentage of homes is a tween, 12-17 year old. And in a significant number of those homes, the tween has put parental controls on their parent. Yep, that’s embarrassing. But what happens if we turn that equation around. What happens if we leverage 12-year-old Johnny smarty pants to help us claim our spot on Google maps? What if Johnny actually has some good ideas about how to get people talking about us on Facebook? What if people are actually following Johnny on Twitter and he talks about YOU?

 

OK, I’m not suggesting that we violate any child labor laws. But I am suggesting that you might be surrounded by resources that have great answers to some questions you may be asking about how to market and grow your business right now. Those kinds of ideas are free, you just need to ask the questions. It’s amazing when we shed our ego, how much we can learn and grow from those we least expect. If you are really ready to learn something, go home tonight and ask Johnny to see what he can find online about your company. You might be amazed.

Comments

I would like to know what people are saying about me.
Comment By Sharon Liegel At 10/27/2010 6:37 AM

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