Opinions below are provided by Sheryl Bilbrey, President & CEO of the San Diego BBB. Sheryl’s blog will be updated weekly and will contain her thoughts on the latest issues affecting our community.

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Tips to Benefit Businesses of Every Size

Posted Thursday, May 16, 2013
by Sheryl Reichert

The sun is peaking out. The grass is green and the birds are chirping. Summer is upon us, and even though school may be out for summer, that doesn’t mean that you’re going to take a break from your business.

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5 Tips To Retain Employees

Posted Tuesday, May 07, 2013
by Sheryl Reichert

It’s no easy feat finding good help. A good employee is as rare as a four-leaf clover, and unlike the plant life doesn’t require a lot of wishing and hoping on your part. Good employees get the job do

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Taxing Decisions To Make Your Business Better

Posted Tuesday, March 19, 2013
by Sheryl Bilbrey

No decision in business is easy. We vacillate over the colors in our branding, employee wages, quality of office equipment; we even dither over what to order for lunch (but that could make or break your day, though).

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President's Message: Resolutions For Your Business

Posted Tuesday, January 15, 2013
by Sheryl Bilbrey

Each year we usher in a January month filled with fresh starts and new beginnings. This year, though, while we’re singing Auld Lang Syne, I think we should pause to look back on the day’s gone by, since our resolutions are usually so driven by our shortcomings from the previous year.

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President's Blog: Securing Your Online Privacy

Posted Thursday, September 13, 2012
by Sheryl Bilbrey

The internet is ever-present in all of our lives, both in a business and personal sense. The prevalent use of the internet among consumers almost necessitates its use by small business owners. And why not? It’s a free way of engaging and attracting new consumers, while retaining past customers and encouraging referrals.

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President's Blog: Building A Reputation Of Trust

Posted Thursday, March 29, 2012
by Sheryl Bilbrey

As you all know, the BBB provides a number of services and benefits to our Accredited Businesses. The BBB Marketing Program offers exclusive, low-cost options for our members in areas of advertising that include television, radio, newspaper, magazine and online. We also have a lead-generation program that pushes consumers directly to Accredited Businesses.

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A Few Simple Rules For Hiring The Best Employees

Posted Tuesday, February 28, 2012
by Sheryl Bilbrey

Losing a good employee is tough on an organization. You often lose not only their expertise, but you also lose a personality that contributed to your business’ culture. It’s true that it can be hard to replace your best employees, but I find that new hires can present a company with an opportunity to improve all aspects of their office.

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Don't Just Resolve, Absolve

Posted Wednesday, January 18, 2012
by Sheryl Bilbrey

Resolving to do differently, be better in the New Year is a ritual that dates back more than 4,000 years. I bet you have a laundry list of both personal and professional resolutions on which you are already wavering.

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President's Blog: BBB Benefits You Should Know About And Take Advantage Of In 2012

Posted Tuesday, January 10, 2012
by Sheryl Bilbrey

Another January 1st has come and gone. Each year, we all rack our brains for a new interest or activity to add to our already full plates. We try windsurfing, spending money learning to make jewelry or gardening, we may even go so far as to shell out the cash for one of our expensive new habits and then curl up on the couch with a movie in lieu of that class or training.

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President's Blog: It's Never Too Late To Be Thankful

Posted Thursday, December 01, 2011
by Sheryl Bilbrey

Like so many of you, I too gorged myself last week on turkey, stuffing and pie. Each year Thanksgiving rolls around and we eat, drink, spend time with family, and, for some, shop in the wee hours of the morning for holiday gifts. And sure, we’re all thankful for the things that we have been blessed with: a roof, good food, friends and family, but how often do we stop and give thanks for our professional blessings?

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President's Blog: Delegate for Success

Posted Tuesday, November 22, 2011
by Sheryl Bilbrey

The top of the pyramid is a scary place. Even though many would agree that being at the bottom of a hierarchical chart is no walk in the park, when you reside at the top many of us know that the air is thinner and you have a long way to fall.

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Keep Innovation Thriving

Posted Tuesday, August 30, 2011
by Sheryl Bilbrey

Think about all of the great ideas you’ve had in your life on which you never followed through. That movie script you never wrote? The Mexican/Chinese fusion restaurant you never opened? Maybe you even came up with an idea for a social media site that limited the number of characters an operator could use?

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President's Blog: Managing Millennials For Workplace Success

Posted Tuesday, August 16, 2011
by Sheryl Bilbrey

A few months ago, I watched a television show in which a young interviewee proclaimed (in a tongue-in-cheek manner) that he was not interested in the position he was interviewing for unless he was going to be constantly praised and could wear his hair long.

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The Decline of the Breath Mint

Posted Tuesday, May 31, 2011
by Sheryl Bilbrey

It used to be, not all that long ago, that business deals were done in person. Relationships were fostered through telephone calls and lunch meetings, and new contacts were cultivated at seminars and conferences out of the office.

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President's Blog: Claiming Your Place To Increase Your Web Presence

Posted Monday, May 16, 2011
by Sheryl Bilbrey

BBB President/CEO Sheryl Bilbrey explains how and why all businesses should claim their place on Google, Facebook, Yahoo etc.

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Your Company’s Greatest Asset Is You

Posted Tuesday, April 26, 2011
by Sheryl Bilbrey

If someone asked you to describe your five best qualities, would you be able to do it? What if they asked you to list off the 5 best attributes of your company? That’s even harder, isn’t it?

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Check Out The New Business Reviews

Posted Tuesday, April 12, 2011
by Sheryl Bilbrey

President Sheryl Bilbrey discusses the new Business Reviews on the BBB website. Read important information about, or Request A Quote from, thousands of businesses and charities before you consider hiring them.

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