Opinions below are provided by Sheryl Bilbrey, President & CEO of the San Diego BBB. Sheryl’s blog will be updated weekly and will contain her thoughts on the latest issues affecting our community.

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Archives for: May 2010

   
 

Opening the Floodgates

Posted Friday, May 14, 2010
by Sheryl Bilbrey

The BBB of San Diego has a one-star rating on Yelp. We frustrated someone. Imagine that. Their singular report accounts for an overall nasty presentation of our BBB on Yelp. Now I have to have the debate that so many businesses have. Do I respond online? Will it help?

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