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02/06/2013
February 6, 2013 (SAN DIEGO, CA) – The Better Business Bureau of San Diego and Imperial Counties is asking consumers to check their cell phone bills for charges from a mobile marketing company with a recent influx of complaints.
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09/24/2012
We call this the tech-support phone scam. It targets the elderly, who stereotypically have the weakest grasp on electronics and technology. This scam has been increasing in frequency lately, and instances have been reported across the nation.
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10/12/2011
BBB announced the release of the official BBB Search app, a convenient, mobile solution for the iPhone, iPad and iPod Touch. The app was approved by the Apple Store and is available for download as of today.
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09/23/2011
Technology is ever changing, but the rules of online safety are not. While the latest technology brings us new benefits and exciting fun features, it also brings us a new set of potential problems. Smartphones, which are essentially a computer and a phone all in one, are definitely convenient and fun to use, but they are also potentially threatening when it comes to your personal data security.
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06/13/2011
The BBB advises consumers to weigh the cost of buyback plans for technology products against the benefits promised. The plans may not be worth the money.
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05/31/2011
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05/02/2011
Answering calls from consumers and businesses is a large part of what Operations staff does every day. Answering calls allows the BBB to keep our ear to the ground and hear about the latest scams, common concerns, point callers to various resources, and create and update reports.
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02/15/2011
Feb. 10 has come and gone. You may not have noticed that the day was different from any other, but millions of cell phone users would beg to differ. That’s because now they’re calling, texting and messaging via brand-new iPhones on the Verizon network.
Millions more are wondering what all the hullabaloo is about. It’s just a phone, right?
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02/11/2011
Nokia and Microsoft recently announced a partnership that makes Windows Phone 7 Nokia's primary smartphone platform.
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02/04/2011
Verizon Wireless' release of the Apple iPhone 4 has already broken records, and the company has stopped offering pre-orders.
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02/04/2011
If you have unused mobile phones, laptops and other electronics lying around, they may be worth some money.
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02/01/2011
If you’re planning to purchase a Verizon iPhone this Thursday, be ready to wake up early. The company will begin selling the highly coveted phone online at 3 a.m./12 a.m. PT on Thursday morning.
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01/14/2011
BBB serving Central, Coastal and Southwest Texas is warning local businesses of phony calls coming from unknown numbers claiming to be from BBB. BBB offices have received several complaints where callers claiming to be BBB employees are aggressively asking business owners to verify and update their company contact information. Other complaints allege the caller is requiring the call be recorded while business owners stated they were authorized to make changes on the phone service. BBB confirms that these calls are not from your Better Business Bureau, and the source and purpose of the calls are unknown.
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09/07/2010
Mobile marketing is an effective way for small business owners to tap into a younger customer base. Better Business Bureau recommends owners check out the potential in geo-location apps like Foursquare or Yelp.
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05/26/2010
Soldiers and Family members can find Army programs and services and get directions to these services on their iPhone, thanks to a new application developed by the U.S. Army, Family and Morale, Welfare and Recreation Command (FMWRC), Family Programs Directorate.
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