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01/22/2013
Similar to popular email phishing scams, ‘catfishing” scams occur when a scammer assumes a persona on a social networking site.
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12/19/2012
Instagram made a lot of people angry the last few days by unveiling its new terms of service.
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12/22/2011
Just in time for the holidays, the Abominable Snowman has something to say about how to handle your money! So, what do you think of this video? We give it two thumbs up!
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10/05/2011
The internet is a valuable marketing tool for your business. If you are a large business looking to market to a large demographic, or a small business remaining local, the opportunities are just a few clicks away.
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03/08/2011
If customer service is the best weapon that a company has in its marketing arsenal, then it follows that the only way to create an exceptional customer service experience is to present consumers with courteous employees that will represent your product or service to the best of their and its ability.
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02/08/2011
Sheryl Bilbrey, San Diego BBB President/CEO,discusses dating service and talent agency scams on FOX5 San Diego Morning News.
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01/26/2011
The Better Business Bureau (BBB) advises consumers to be wary of tax refund anticipation loans, often marketed as "rapid refunds" in the form of checks or "gift" debit cards.
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06/01/2002
They're on TV, in print and on the Internet: Ads for "clubs" that automatically send you a product or service - like flowers, books, movies or software. If you join one of these "continuity" plans, you're agreeing to receive merchandise or services automatically at regular intervals (often monthly), without advance notice, until you cancel.
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01/01/2002
Washington, D.C. — Free trial offers can be a great way to try new products or services without making a long-term commitment to a membership, subscription or extended service contract. But mark your calendar: If you don't cancel before the trial period ends, your acceptance of a free trial offer may be an agreement to buy other products and services.
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01/01/2002
To help you plan and operate your business, the Federal Trade Commission ("FTC") staff in cooperation with the Direct Marketing Association (DMA) has prepared this booklet about the FTC’s Mail or Telephone Order Merchandise Trade Regulation Rule (the "Rule"). The Rule’s requirements are explained in plain English. This discussion is followed by a question and answer section. The Rule itself is reprinted at the end of this booklet.
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10/01/2001
If you are buying a car or major appliance, whether in a retail store, by catalog, or online, you may be offered a service contract. To many consumers, buying a service contract is like buying "peace of mind" from repair hassles. An estimated 50% of all new car buyers, and many used-car and major appliance buyers, purchase service contracts. The cost can range from $50 to $500, depending on the length and amount of coverage provided. Some consumers, however, may be paying for more protection than they need.
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05/01/1997
Buying a car? You also may be encouraged to buy an auto service contract to help protect against unexpected, costly repairs. While it may sound like a good idea, don't buy in until you understand both the terms of the contract and who is responsible for providing the coverage.
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