BBB Love Letters

I am extremely pleased with the work of Andres Gonzalez, Dynamic Plumbing, whom you contacted on my behalf. He called me quickly, arranged to look at the problem on a Saturday for my convenience, and went above and beyond to fix. I have his business card now and plan to make him my lifetime plumber, based on his attention to detail and reasonable prices. He earned a 5-star rating in my opinion. Thank you.

Kathy D.
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1.31.13

BBB,

Thank you for sending the email with the request for hearing aid prices! I contacted her already and met with Ruby and her mother, tested her and we are going forward with fitting her mother with hearing aids! I really appreciate you connecting consumers with your BBB members. It means a great deal to my practice and especially to Ruby's mom. She finally feels comfortable in knowing someone will be there to understand her and her hearing needs!

Thank you! Thank you!

Once again, you have stood up for the little person and knocked some sense into big business!
Regarding my complaint, trying to successfully get anyone to understand my dilemna took your support and action. I will share this story any chance I have. You have relieved my stress and extracted a weed growing out of control in my life garden!
Thank you from the bottom of my heart!

-Dana F.
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5.6.11

I cannot thank you enough for your assistance in this unfortunate matter. The gym dug in its heels and would never have taken responsibility if you had not intervened on my behalf. I believe that this was my first experience with a BBB, and I cannot say enough about how helpful and professional you were.

Beverly L.
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4.20.11

I wanted to thank the BBB for their time and effort in helping me. This problem has bothered me for so long. I honestly did not think it would be resolved. Thank youBBB for opening up the lines of communication so a satisfactory outcome could be had for both parties.

Paula T.
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4.14.11

I just love the San Diego BBB for networking and ALL things business! The new logo is a job well done on "Brand Representation"! The BBB is such a great resource for businesses and for protecting consumers. Thank you!

-Jennifer B.
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4.14.11

Sharing the Love: The San Diego BBB has been one of the greatest additions to my Ministry. Many of my couples tell me that seeing that BBB logo and the "A" rating helps assure them of my services when searching for an independent Wedding Chaplain. Thank you!

-Christopher T.
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4.14.11

I can't tell you how much business BBB has brought me but the numbers are up there. Definately helped my mortgage and real estate clients decide to use me!

-Megan N.
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4.14.11

I love the BBB - that little logo says so much - and businesses can take all the help they can get these days! :) Plus... you guys do a great job keeping us in the loop with scams to avoid and similar excellent info!

-Monique R.
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3.29.11

I depend on the BBB to select the best companies. The BBB has also helped me get refunds and satisfaction from bad deals.

-Margaret E.

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3.28.11

I can't thank you more for the help. I called the company after our phone conversation and the company representative promised to mail the cheque by April 1,2011.Thanks for the help especially for the detail information you email me.

Have a wonderful and blessed day and God's protection for helping victims like me.

-Ebuta E.

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12.6.09

Recently I sent to your office a request for assistance on a complain I had with a local business.  Within a very short time my grievance was acted upon and the company extended a due refund to my credit.  I am fully satisfied with the outcome. 

I wish to thank you and your office for both promptness and efficiency in the handling of my complaint.  I appreciate your good service.

-John K.

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10.19.09

Thank you for sponsoring this free event.  We sometime don't take the time for this kind of appreciation.  Thanks again.

When I deal with contractors, I make sure they are BBB members!  I had my entire back balcony at my house ripped out and replaced.  My BBB contractor showed up on time, did a great job, and it was extremely smooth. 

I had my whole house painted by a BBB member.  It was an incredible experience!  There wasn't a speck of dropped paint anywhere! The prep work was great and they did exactly what I had asked for.

-Alan G.
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9.21.09

I just wanted to take a moment to personally thank you and the Better Business Bureau for you assistance in this matter. Luckily I have not had to avail myself of your services often, but your fine organization has never failed me. Many thanks.

-Alan W.

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9.16.09

I really appreciate your help regarding my concern about an unknown company getting my personal information from the credit report agencies.  To me your help was a brand new experience and a great one.  Again I really appreciate your help.

-Carlos H.

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9.15.09

Thanks so much for your quick response.  I really appreciate everything your organization does.

-Warren L.
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8.27.09

I want to sincerely thank you for helping me to resolve this frustrating issue.  As soon as you became involved, the matter moved along quickly and easily resulting in a full refund from the company.  That is all I wanted and have been trying to accomplish for one year.

I think I will Google the BBB.  I don't know who you are funded by, or any of your history, but now find myself singing your praises to colleagues and friends.  Again, my thanks for your time and attention.

-Caroline G.

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8.21.09

I just wanted to send a very personal thanks to you all for helping me in getting my refund from this organization - I would have *never* gotten a resolution without your assistance, as I was just being dragged on and on.  And yes, I did receive a refund from them after opening up a second complaint with the BBB - because when I was assured by the company that they would handle the first complaint, they again did not return any of my calls or emails for follow up - but with your backing and awesome follow-up, they actually sent me my refund.  Thanks again for all that you do to help keep businesses honest.

Iffat A.
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8.17.09

Thanks for all of your help.  It's finally over as my $94.00 was credited to my bank account this week and the nightmare has ended.  It's a shame that as we do more business on the Internet, more scams pop up by the second and there's no way of knowing for sure who is "legit" until you've been cheated out of your money.  I had to fight so hard to get it back and I could not have done it alone, that's scary to me. It's good to know you're at least there to help the consumer.  Thanks again.

-Deborah T.
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8.14.09

I want to thank you and the entire team at San Diego BBB. Your team was simply OUTSTANDING in handling my claim.  I thought everyone was very professional; the website was very good on communicating, information, etc.  I have never been through arbitration before and the judge was very good.  I felt that your entire team was genuinely interested in getting the facts and rendering a fair decision. Thanks again to you and your team!

-Charles W.