The Better Business Bureau of Minnesota and North Dakota has been
informed consumers are receiving suspicious order confirmation e-mails
purportedly from Zappo’s, an online shoe retailer and an Accredited
Business with the BBB of Southern Nevada. The BBB has determined these
e-mails are fraudulent and do not originate from Zappo’s. Consumers are
advised not to click on any links in these e-mails and to contact
Zappo’s directly if you’ve ordered shoes from them recently and have
questions about your bill.
In all likelihood, this is a phishing
scam designed to steal passwords or install a virus or malware on
users’ computers. Because the message is fraudulent, the BBB advises
that anyone who receives this e-mail take the following steps:
-- Do not click on any links or reply to the message.
-- Completely delete the message from your inbox.
-- Run a full virus scan on your computer if you did click on any links.
If
you ever have any questions about an e-mail you receive, caution is
always the best approach. Check online with the BBB at
www.bbb.org.