Opinions below are provided by Sheryl Bilbrey, President & CEO of the San Diego BBB. Sheryl’s blog will be updated weekly and will contain her thoughts on the latest issues affecting our community.

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The harsh reality of debt negotiation

Posted Friday, July 23, 2010
by Sheryl Bilbrey

It seems I can’t turn on the radio without hearing some guy eagerly explaining how he is going to get you out of financial troubles by settling your debt for pennies on the dollar.  I cringe every time.  This industry has literally exploded overnight.  Granted, industries only do that when there is a need to fill.  Unfortunately, in this case, the minority of consumers are getting their needs met, let alone their expectations.

 

That is why the BBB has chosen to be incredibly harsh on the industry as a whole.  That is, the business of debt negotiation and debt settlement.  Unfortunately, in order to take advantage of these services, you must show a hardship.  To demonstrate hardship, a debt settlement company may suggest that you stop making payments to your creditors.  Take a breath now and apply your common sense.  Do you really think things will get better if you go DEEPER into debt and rack up MORE fees hiring someone to help you do it?  This tactic can and has led many consumers to a much worse situation than they were previously in.  Sometimes the results are lawsuits, legal battles and wage garnishments.  Ouch.

 

So where can you go to get help?  My advice, get some good credit counseling and even shop around for services.  Of course, check out the company’s BBB rating.  Many of them in Southern California have earned an “F” rating.  There is a difference between debt consolidation, debt settlement and debt elimination.  A good counselor can explain these differences and help you weigh the pros and cons.  The option that best suits you will depend on many factors related to your current financial status.

 

Bottom line: don’t trust that any one company has the best solution.  Many credit card companies will work with you on payment plans and late fees to keep you paying.  Make sure you understand all the potential consequences before you decide to pay someone else to manage your credit issues.  Sometimes it’s hard to imagine that the nightmare can get worse, and then it does.  Don’t be afraid and don’t hide.  Just do the legwork.  Seek some good credit counseling.

Comments

I just want to know why the credit cards people won't work with you by lowering the interest rates. That would be a great start. How do you ask the credit card people to lower the rate?
Comment By jas At 7/28/2010 9:26 PM

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